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You’ll see the Vivid difference from day one…

Guaranteed attention to detail

We are 100% dedicated to providing property management services in Perth. Our service culture, service desk and team of specialists ensure we take care of all the extras other agencies don’t or can’t do. Guaranteed attention to detail means the highest level of service possible. You can rest easy, knowing your property is in the safest hands.

Result: A revolutionised level of service where every detail is expertly handled.

A specialist team focused on results

Our dedicated team provides far superior results to the single property manager model many agencies still use. Using specialists for each aspect of property management means issues are resolved faster, more efficiently, and to a higher standard.

Result: Consistent, quality service and a specialised team to save you time, money and stress.

Advanced processing systems

Every single request is handled through our centralised system which assigns, tracks and monitors all requests to ensure they stay on time, every time. Tracking every request against agreed service levels means nothing is overlooked, and any unlikely delays are immediately flagged and attended to.

Result: Peace of mind, knowing that your request is being actioned. The complete history of your property is at our fingertips and is subject to stringent management quality control.

Vivid service desk

Central to Vivid is our service desk. When you work with Vivid, you’re working with the preferred property management company in Perth. You will enjoy a highly accessible single contact point where every call will be answered by our service team. Every email or online request is answered promptly with requests logged, assigned and tracked through our central system. Any query about your property, statement or report will be actioned as soon as we receive it, and will be effectively managed through to prompt conclusion.

Result: Access to our specialist team when you need it and action taken without delay.

Cost control

Our goal is to provide you with ultimate value. We do this by carefully managing and controlling maintenance expenses without compromising the outstanding service your tenant enjoys. We only use Vivid-approved service partners. This means we can be sure they are licensed, insured and they deliver their services to our high standards while keeping costs competitive.

Result: A fully-managed service which maximises the returns on your investment with minimum fuss and disruption to you.

Everyone is treated with respect

The best results come when everybody is looked after, and respected equally. When tenants feel cared for and looked after they’ll stay longer and take care of your property as if it were their own. The difference between Vivid and other property management companies in Perth is that we insist on resolving any issues promptly to keep your investment in the best condition.

Result: Happy tenants are long-term, caring tenants. This ensures less down-time, higher income and more satisfied investors.

Standards & culture

We set extremely high standards for ourselves and are proud of the level of service we deliver. We continue to innovate, improve and advance our systems to provide an unmatched level of service. The Vivid Standards form part of your agreement. If in the unlikely event we fail to meet these standards, you are free to terminate your agreement with us without penalty.

Result: You can be confident our systems, processes and culture deliver a high level of service. It’s not just our word – it’s included in your management agreement.

For detailed and sophisticated property management services in Perth, get in touch with the team at Vivid today!

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find

Vivid Property Management
Level 1, 22 Gibberd Road, Balcatta, WA 6021

contact

Telephone: +61 8 62416200
Email: [email protected]