important contacts


We’ve compiled a list of some helpful reminders and tips to consider when moving into your new home to make this transition simple, easy and hassle-free:

Get Connected

After your tenancy application has been approved, it becomes your responsibility to have the various utilities connected in your name. We understand how time consuming it is to contact everyone that you need to in order to start service.
Otherwise, you may find some of the following phone numbers and contact details very helpful if you decide to contact the various service providers yourself.

Power and Gas Providers

Alinta Gas 13 13 58
Synergy 13 13 53

Internet and Telephone Providers

iiNet 13 19 17
Optus 13 33 45
Telstra 13 22 00

Additional Help Moving

Direct Connect 1300 739 691

Direct Connect is an Australian company eliminates the hassle that often comes with moving to a new home. Not only can they contact the various utility companies for you to ensure everything is connected and ready to go when you move in, they also offer a variety of other services that simplify the process of moving, including insurance, removals, packing, cleaning and more.

sign up to our newsletter

Be the first to know about the latest exclusive news and market updates.


Vivid Property Management
Level 1, 22 Gibberd Road, Balcatta, WA 6021


Telephone: +61 8 62416200